Thank you for shopping with Decor By Pearls. We want to make sure your order arrives safely and on time. Please read our shipping policy carefully.
Order Processing:
- Orders are processed within 1-3 business days (Monday to Friday), excluding weekends and holidays.
- Custom or personalized items may require additional processing time.
Shipping Methods & Delivery Times:
- We offer Standard and Express shipping options.
- Standard shipping typically takes 5-7 business days.
- Express shipping typically takes 2-3 business days.
- Delivery times may vary based on location and external factors.
Shipping Costs:
- Shipping charges will be calculated at checkout based on your location and chosen shipping method.
- Free shipping may be available for orders above a certain amount, which will be displayed at checkout.
Shipping Restrictions:
- We currently ship within [your country/region] only.
- We do not ship to P.O. boxes or APO/FPO addresses.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email with tracking details.
Lost or Damaged Packages:
- If your package is lost or damaged during transit, please contact us immediately at support@shop.decorbypearls.com. We will assist you in resolving the issue.
International Shipping:
- Currently, we do not offer international shipping. (Update if applicable)
Changes to This Policy:
- We may update this shipping policy as needed. Please review it periodically.